Privacy Policy
A legal disclaimer
Last Updated: October 2, 2026
The Hub @ Mercy Hall respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, submitting a booking request, or using our services.
Information We Collect
We may collect information that you voluntarily provide to us, including your:
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Name
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Email address
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Phone number
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Organization or business name, when applicable
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Booking dates and selected services
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Event or rental information
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Information submitted through contact or booking forms
Our website may also automatically collect certain technical information, such as your IP address, browser type, device information, and website activity through cookies and similar technologies.
How We Use Your Information
We may use the information we collect to:
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Respond to inquiries and booking requests
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Manage reservations and communicate about your rental
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Process payments and transactions
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Provide customer service
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Maintain the security and operation of our website
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Improve our website, spaces, and services
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Send service-related communications
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Comply with applicable legal and recordkeeping requirements
Sharing Your Information
The Hub @ Mercy Hall does not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website, manage bookings, process payments, provide requested services, maintain security, or comply with legal obligations.
Cookies & Similar Technologies
Our website may use cookies and similar technologies to operate website features, remember preferences, understand website usage, and improve visitors' experience.
Visitors may be able to manage certain cookie preferences through their browser settings or through cookie controls provided on our website.
Data Security
We take reasonable measures to safeguard personal information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website is hosted through Wix and may use third-party services for functions such as bookings, payments, analytics, communications, and other website features.
These third parties may process information in accordance with their own privacy policies and applicable laws.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, where applicable.
We may retain certain information when necessary for legitimate business purposes, transaction records, dispute resolution, security, or legal obligations.
Children's Privacy
Our online booking and rental services are intended for adults or authorized representatives. We do not knowingly collect personal information directly from children through our booking services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, services, or practices change. Any updates will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact The Hub @ Mercy Hall through our Contact page.